Privacy notice
This page explains how we use the information you provide when you submit a request. We keep it simple: only what’s needed to coordinate your confirmation.
What we use your information for
- To respond to your booking request and confirm pickup details
- To communicate timing updates or follow-up questions
- To coordinate with service partners when necessary for the service you requested
Email updates
If you opt in, we’ll send request-related updates so you don’t miss confirmation details. If you choose not to receive updates, we’ll still respond as needed to manage your request.
How long we keep it
We keep request information only as long as it’s reasonably needed to process your request, handle follow-ups, and meet standard business and legal obligations.
Your choices
You can update or ask about your request details by contacting our support desk. If applicable, you can also adjust your email update preferences.
Contact for privacy questions
If you have a privacy question about your request, visit Support and include “Privacy” in your message.